FAQs

Here is the unemployment insurance claim process and here is where you are now:

1. Claim Filed

2. Fact-Finding Interview

3. Administrative Law Judge (ALJ) Hearing

4. ALJ Decisions Appealed to EAB - You are here

5. Appeal EAB Decision to District Court

You can file your appeal in one of four ways:

1. Online (this is the recommended and fastest method of submitting your appeal) 

File an Appeal

2. By fax: 515-281-7191

3. By mail:

Employment Appeal Board

6200 Park Ave, Ste 100

Des Moines, IA 50321

4. In-Person:

6200 Park Ave

Des Moines, IA 50321

The board members will listen to the hearing with the ALJ, review the exhibits, and any written arguments.  The board members will vote to:

Affirm;

Reverse;

Modify; or,

Remand the ALJ’s decision.

The EAB then issues a written decision with appeal rights.  The EAB will not hold a new hearing.

Affirm means the Board agrees with the ALJ ruling. 

Reverse means the Board overruled the ALJ and found for the other party. 

Modify means the Board agrees with the ALJ but changed some portion of the decision.  

Remand means the Board returned the matter to the ALJ to make additional findings.

The acknowledgement letter lets you know the EAB has received an appeal.  At that point, it has also been added to an agenda for the board members to vote.  You should read the letter carefully.  It will tell you what issues will be voted and explain any other information that may be needed.  In some cases, you do not need to do anything but wait for a decision.

You can submit a written argument if there is additional information not included in your appeal.  You may also submit a written argument if you are responding to an appeal filed by the other party.

Submit a Written Argument

You may request one extension of time to file a written argument when you have a good reason.

File For Extension

The “Acknowledgement of Appeal” letter is proof that your appeal has been received.  You do not need to contact us unless you have further questions. 

The EAB decision will usually be mailed within 30 to 60 days after the appeal is filed, depending on the how many cases we have.  You will receive the decision in the mail. Calling about the status of the appeal will not result in a faster decision as appeals are processed in order.  

There are two options:

Ask the EAB for a “Rehearing."  A Rehearing is not a new hearing but a review of the Board’s decision by the Board. Read the EAB’s decision carefully as to why the decision was made.  You will need to submit a written argument with your request to convince the EAB to reconsider their decision. Keep in mind that most rehearing requests result in the same determination. Rehearing requests must be filed within 20 days of the date of the EAB's decision.  Request Rehearing.

File an appeal in the District Court. You or the other party may file an appeal directly with the District Court without asking for a Rehearing from the Board. This must be done within 30 days of the date of the EAB's decision. 

You must wait until you receive the ALJ decision to file an appeal with the EAB.  If you are appealing because you missed the hearing and disagree with the decision, you need to explain the reason you did not appear.  Please give as much detail as possible.

You can try playing the disk in a:

CD player; 

Computer; 

Laptop; 

DVD player; or, 

Gaming system, like PlayStation or X-Box.  

You should contact our office at 515-281-3638 if you continue to have issues.

The EAB is separate from Iowa Workforce Development (IWD).  You should contact IWD for questions about: 

Benefits; 

Filing unemployment claims; 

Fact finding interviews; or,

Cases before ALJs. 

The EAB will not be able to answer those questions. We can only assist you with appeals to the EAB.  You can only file an appeal once you have the ALJ’s decision.

Contact IWD at: uiappealshelp@iwd.iowa.gov or uiclaimshelp@iwd.iowa.gov

IWD Customer Service: 866-239-0843

Appeals: 800-532-1483, or outside Iowa 800-247-5205

Fax: 515-478-3528